Terms & Conditions

Pricing Policy

Prices are shown in Canadian currency and do not include applicable taxes. Gertex strives to maintain price levels. Occasionally prices can change without notice due to circumstances beyond our control or human error.

Warranty / Liability / Guarantee

Products ordered from Gertex are warranted not to be defective in materials or workmanship under normal use and service within the first year after the date of shipment of the product to Buyer. If there is a warranty issue, Buyer must promptly contact Gertex for a return authorization as set forth below. Gertex will, at its option, either repair or replace the defective product free of charge or provide Buyer with a credit or refund for the non-conforming product once Gertex has confirmed that the product is subject to Gertex warranty policy. This warranty does not cover damage caused by incorrect use, accidental damage, damage during shipment or lack of proper maintenance. Certain products may also be subject to additional manufacturer's warranties, which Gertex will pass through to Buyer to the extent reasonably feasible. THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE REMEDY OF REPAIR, REPLACEMENT, CREDIT OR REFUND SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF OUR WARRANTY AS FURTHER SET FORTH BELOW.

Payment Terms

Account terms are net 30 days after shipment. Gertex also accepts Visa, MasterCard and Discover Card.

Orders placed by 3:00pm are shipped same day

The shipping cost for most items is based on the item's size, weight, shipping method, and delivery address. If applicable, shipping costs will be added to the invoice total. The customer will be notified regarding the additional shipping costs prior to invoicing and final processing of the order.